Privacy Policy

Adventure Travel for a Cause (“Viajes de Aventura por una Causa, S.A.P.I. de C.V.”) better known as “Chance to Challenge” or “CTC,” with the business address Zamora 75, Colonia Condesa CP: 06140 , C.P. 11020, and website www.chancetochallenge.com, is the party responsible for the use and protection of your personal information, and with respect to that we inform you of the following:

How and why do we utilize your personal information?

The personal information we collect from you will be utilized in the provision of services related to the trips you purchase through our platform so that we can evaluate your experience and the quality of our services, identify user preferences, and keep you informed about future trips and activities via CTC.

What personal information will we utilize for these reasons?

To execute the aforementioned functions in the current privacy policy, we’ll use the following personal information: name, telephone number, email address, age, and contact information.

How can you access, correct, or cancel my personal information, or counter their use?

You have the right to know what personal information we have of yours, so that we utilize it and the conditions of use described here (Access/Acceso). As such, it is your right to request the updating of your information in the case that it changes, whether it’s incorrect or incomplete (Rectification/Rectificación); that we eliminate the information from our registry and information databases if you feel we are not utilizing it accordingly (Cancellation/Cancelación); that you oppose the usage of your personal information for specific objectives (Opposition/Oposición). These rights are known as ARCO rights (derechos ARCOS).

To exercise any of the ARCO rights (derechos ARCOS), you should present a request through the following medium: contacting CTC by email at driveratorres@chancetochallenge.com.

With relation to the procedures and requisites to exercise any of your ARCO rights (derechos ARCOS), we inform you of the following:

a) Through what mediums can you accredit the identity of the owner/title holder and, in their place, their representative, with regard to the latter?

Via email.

b) What information and/or documentation should this request include?

Name of the owner/title holder, address, documents that certify the identity of the request maker or of their legal representative, clear and precise description of the respective personal information you are seeking to exercise any of the ARCO rights (derechos ARCO) upon and whatever indicators might facilitate the locating of this personal information.

First response within 20 days after receiving this request of information.

d) Through what method will we communicate the answer to this request?

Via email.

How can the personal information requested be duplicated?

Via email.

The contact information of the individual or department of personal information, who remains in charge of carrying out any procedures regarding ARCO rights requests, is the following:

a) Name of individual or department of personal information:

Daniela Rivera Torres Burillo

Address: Paseo de Lomas Altas 355, Lomas de Chapultepec, C.P. 11020

Email: driveratorres@chancetochallenge.com

Telephone number: 52571830

You can revoke your consent of the use of your personal information.

You can revoke your consent that, when applicable, we’ve been granted the processing of your personal information. However, it’s important that you keep in mind that we cannot attend to your request or conclude this use immediately in some cases, especially in the case that due to a legal obligation we are required to keep processing your personal information. Additionally, you should consider that with certain objectives, the revoking of your consent will imply that we cannot continue to offer the services originally requested of us, or the conclusion of your relationship to us.

To revoke your consent you must present a request through the following form:

Vía email: driveratorres@chancetochallenge.com

With relation to the processing and requirements for the revoking of your consent, we inform you of the following:

a) Through what mediums can you accredit the identity of the owner/title holder and, in their place, their representative, with regard to the latter?

Via email.

b) What information and/or documentation should this request include?

c) Within how many days will we answer your request?

First response within 20 days after receiving this request of information.

d) Through what method will we communicate the answer to this request?

Via email.

How can you limit the use or disclosure of your personal information?

In order to limit the use or disclosure of your personal information, we offer the following channel: through email

How can I better understand the changes to this Privacy Policy

The current Privacy Policy may face modifications, changes, or updates per new legal requirements; per our own necessities due to the products or services that we offer; per changes to our own privacy practices; per changes in our own business model, or for other causes.

We promise to maintain you informed about the changes that may happen to this current Privacy Policy through our website www.chancetochallenge.com.

The procedure behind which these notifications about changes or updates to the current Privacy Policy will be communicated through updates to our website www.chancetochallenge.com.

Your consent for the processing of your personal information

I consent that my personal information be processed with regard to the terms and conditions described in the current Privacy Policy.